Journal Articles by Total File Downloads

Journal ArticleFile Downloads
   12 months  Total
1 Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort - Vera Patrício, Rogério Puga-Leal andZulema Lopes Pereira 17 256
2 Assessing scenarios on the future of work - António Brandão Moniz 10 199
3 Management Structure and Work Team Processes; Responsibilities and Responsiveness- Ben S. Kuipers andMarco C. de Witte 3 155
4 An integrated approach for TQM implementation in SMEs - Zulema Lopes Pereira andLeonilde Marques Pedroso 2 118
5 The sociological perspective on the knowledge-based society: assumptions, facts and visions
Bettina Johanna Krings
4 98
loading